The Last Mile: A Guide to D2C Fulfillment and Shipping for New Brands

The Last Mile: A Guide to D2C Fulfillment and Shipping for New Brands

You've done the hard work. Your website is live, your marketing is working, and the first orders are rolling in. But the customer experience doesn't end at checkout. The "last mile"-the journey from your warehouse to your customer’s doorstep—is a critical part of your brand's story.

A smooth, professional delivery can turn a first-time buyer into a loyal customer, while a slow or messy one can ruin an otherwise perfect experience.